As laboratories consolidate to serve larger patient populations,
knowing you will receive a responsive and accurate service from
your LIS supplier is essential. Our multi-lingual help desks
are dedicated to the support of our LIS customers. When
you call our help desk, you are immediately talking to an engineer
who is knowledgeable about our LIS products and services.
We regularly seek feedback from our customers on the quality of
service they receive and this feedback drives our continual
programme of investment in service improvement; for example we are
continuing to expand the range of facilities and help available
through our on-line customer portals.
Please click here to access our customer service
portal. On entering this portal you will
also be given information about all of our contact details and what
action to take if you either need a password or have misplaced your